Algemene voorwaarden
OVERVIEW
Welcome to Ibnas Attire! The terms "we", "us" and "our" refer to Ibnas Attire. Ibnas Attire operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Ibnas Attire is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service ("Terms") describe your rights and responsibilities when using the Services. Please read them carefully. By using our Services, you agree to these Terms and our Privacy Policy.
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SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your country of residence. You are responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer or assign your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately represent our products. However, colours and appearance may vary depending on your device settings. Product descriptions are subject to change at our discretion.
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SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Your order is accepted when we confirm it and process your payment. We reserve the right to decline any order and will notify you if we do so.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice.
All prices displayed in our online store are final prices. Because we utilize the Dutch Small Businesses Scheme (KOR) according to the "Vrijgesteld van btw op grond van artikel 25 Wet OB 1968" (Exempt from VAT under Article 25 of the Dutch Turnover Tax Act 1968)".
, our sales are exempt from Value Added Tax (VAT/BTW), and therefore no VAT is charged or calculated at checkout. Prices are exclusive of shipping and handling charges, which will be clearly displayed before you finalize your order.
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SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss and damage passes to you only upon physical receipt of the goods. If goods are lost or damaged during transit, we remain responsible until you have taken physical possession.
SECTION 6 – RIGHT OF WITHDRAWAL (EU CONSUMERS)
If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your goods, without giving any reason.
How to exercise this right: Contact us at info@ibnasattire.com before the 14-day period expires, clearly stating your decision to withdraw (e.g., by letter, email, or using the model form below). You must return the goods within 14 days of notifying us of your withdrawal.
Refunds: We will refund all payments received from you, including standard delivery costs, within 14 days of receiving the returned goods or proof of return (whichever is earlier). We use the same payment method you used, unless agreed otherwise. We may withhold the refund until we have received the goods back.
Return costs: You bear the direct cost of returning the goods unless we have agreed otherwise.
Exceptions: The right of withdrawal does not apply to: goods made to your specifications or clearly personalised; sealed goods that are not suitable for return due to health or hygiene reasons if unsealed after delivery; or other exceptions under Article 16 of Directive 2011/83/EU.
Model Withdrawal Form: To: Ibnas Attire, Brouwershei 9, 5508CL Veldhoven, Netherlands / info@ibnasattire.com
I hereby give notice that I withdraw from my contract of sale of the following goods: [describe goods], ordered on [date], received on [date]. Name: _
Address: _
Signature (if on paper): _
Date: _
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SECTION 7 – LEGAL GUARANTEE OF CONFORMITY
As a consumer in the EU, you are entitled to a statutory legal guarantee of conformity of at least 2 years from the date of delivery under Directive (EU) 2019/771. If goods are defective or not in conformity with the contract, you have the right to repair, replacement, a price reduction, or a refund. Nothing in these Terms limits or waives these statutory rights.
SECTION 8 – INTELLECTUAL PROPERTY
Our Services, including trademarks, text, images, graphics, and design, are owned by Ibnas Attire or its licensors and are protected by EU and international intellectual property laws. You may use the Services for personal, non-commercial purposes only. Unauthorised use is prohibited.
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SECTION 9 – OPTIONAL TOOLS
We may provide access to third-party tools "as is" and without warranties. Use of such tools is at your own risk. We are not liable for any issues arising from third-party tools.
SECTION 10 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content or practices. Access to third-party sites is at your own risk.
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SECTION 11 – RELATIONSHIP WITH SHOPIFY
Ibnas Attire is powered by Shopify. All sales are made directly with Ibnas Attire. Shopify is not responsible for any aspect of transactions between you and Ibnas Attire.
SECTION 12 – PRIVACY AND GDPR
All personal data we collect is processed in accordance with our Privacy Policy and applicable EU data protection law, including the General Data Protection Regulation (GDPR).
As a data subject, you have the right to: access your personal data; request rectification or erasure; restrict or object to processing; request data portability; and withdraw consent at any time. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): www.autoriteitpersoonsgegevens.nl.
Personal data may be shared with Shopify and other service providers, some of whom may be located outside the EU. Appropriate safeguards are in place for such transfers. Contact us at info@ibnasattire.com for more information.
SECTION 13 – FEEDBACK
By submitting feedback, ideas, or reviews, you grant us a perpetual, worldwide, royalty-free licence to use such content for operating and improving our Services. You confirm you own or have rights to the feedback submitted.
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SECTION 14 – ERRORS AND OMISSIONS
We reserve the right to correct errors in product descriptions, pricing, or availability at any time. If an error affects your order, we will notify you and offer you the option to proceed at the correct price or cancel.
SECTION 15 – PROHIBITED USES
You may only use our Services for lawful purposes. You may not use the Services for unlawful activity, to infringe intellectual property rights, to harass others, to transmit malware, or to engage in automated scraping or data extraction.
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SECTION 16 – AGENTS (AUTOMATED SOFTWARE)
Automated agents or bots may only access our Services if they identify themselves in all HTTP requests and comply with our access restrictions. We may block or limit agent access at any time.
SECTION 17 – DISCLAIMER OF WARRANTIES
We aim to provide accurate and reliable Services. However, to the extent permitted by EU law, we do not guarantee that the Services will be uninterrupted or error-free. Nothing in these Terms excludes or limits any statutory rights you have as a consumer under EU law, including your right to a legal guarantee of conformity.
SECTION 18 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable EU and Dutch law, our liability for any claim arising from your use of the Services is limited to the amount you paid for the relevant product or service. We do not exclude or limit our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded under applicable law.
SECTION 19 – INDEMNIFICATION
You agree to indemnify Ibnas Attire from losses arising from your breach of these Terms, your violation of applicable law, or your misuse of the Services — except to the extent that such losses are caused by our own fault or negligence.
SECTION 20 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, it will be severed and the remaining provisions will continue in full force.
SECTION 21 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right does not constitute a waiver. These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and us.
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SECTION 22 – ASSIGNMENT
You may not assign your rights under these Terms without our prior written consent. We may transfer our rights and obligations without your consent, provided this does not adversely affect your rights.
SECTION 23 – GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of the Netherlands. Any disputes will be subject to the jurisdiction of the competent courts in the Netherlands. However, if you are a consumer in another EU member state, you retain the protection of the mandatory consumer protection laws of your country of habitual residence.
Online Dispute Resolution: The European Commission provides an Online Dispute Resolution (ODR) platform for resolving disputes between consumers and traders: https://ec.europa.eu/consumers/odr. Our email address for ODR purposes is: info@ibnasattire.com.
SECTION 24 – CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time. For material changes, we will give you at least 30 days' notice before the changes take effect (e.g., by email or a notice on our website). If you do not agree to the updated Terms, you may stop using our Services before the changes take effect. Continued use after the effective date constitutes acceptance.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Ibnas Attire
Brouwershei 9, 5508CL Veldhoven, Netherlands Email: info@ibnasattire.com
Phone: 06 86163058
KVK: 90521404
VAT: NL004823066B76